Shipping Policy
A legal disclaimer
Shipping Policy
Maison Brigadeiro
Effective Date: July 23th 2025
At Maison Brigadeiro, each order is handcrafted with care. Below you’ll find all the details about how and when your order will be prepared and shipped.
Processing Time
All orders are made fresh in small batches. Please allow 2 to 5 business days for order processing before shipment.
During holidays or high demand, processing may take slightly longer.
Shipping Locations
We currently ship within the continental United States only.
We do not ship internationally at this time.
Shipping Conditions
Due to the delicate nature of our products (especially chocolates), all items are:
- Carefully packaged to minimize damage or melting
- Shipped via reliable carriers with tracking
- May include cooling materials when necessary (seasonal)
Shipping Times
Shipping times vary depending on your location and carrier, but typically range from 2 to 4 business days after processing.
Maison Brigadeiro is not responsible for delays caused by:
- The shipping carrier
- Incorrect or incomplete shipping addresses
- Weather or other unforeseen circumstances
Changes & Cancellations
Because orders are made to order, we do not allow changes or cancellations once the order is confirmed.
Shipping Disclaimer
Once your order has been shipped, we are not liable for lost, stolen, or delayed packages. We recommend ensuring someone is available to receive perishable items upon delivery.
Questions?
Please contact us at [info@maisonbrigadeiro.com] if you have any shipping-related concerns. We’re here to help!